Rebooting the phone often fixes many problems as all your phone’s functions are reloaded. In this case, you can restart your iPhone or Android phone and see if that resolves the issue. Your Messenger not working issue may have resulted from a temporary bug on your phone. Your phone’s minor glitches can cause your installed apps to malfunction. If Messenger is indeed down, you can’t do anything but wait for the company to fix the issues and bring the service back up. This site tells you if an online service is facing outages. One way to check if the app is experiencing issues is by heading to Facebook Messenger’s page on Downdetector. In this case, you can’t send or receive messages from your contacts on the app. It’s possible Messenger is facing an outage, causing interruptions in its services. You can try troubleshooting your internet problems yourself or seek your provider’s help.

However, if the site fails to load, you need to fix the issue with your connection. If you can load the site, your internet connection is working fine.

This disruption to network traffic had a cascading effect on the way our data centres communicate, bringing our services to a halt.You can verify your connection’s status by launching a web browser on your phone and accessing any site of your choice. “Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. “The underlying cause of this outage also impacted many of the internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the problem,” the company said in a blog post the following day.

While we wait for an explanation of what’s going on, here’s what Facebook said following the massive outage on 4 October: We’ve reached out to Facebook for comment and will be bringing you all the latest updates as we get them. To The Independent’s live coverage of the latest Facebook outage, which is impacting Meta-owned apps Facebook, Instagram and Messenger. You can follow all the latest updates on the outage right here. More than 100 billion messages are sent across Facebook’s family of apps each day, with Instagram and Messenger sharing the same underlying infrastructure.

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